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TERMS OF USE 

Last Updated: 15th May, 2024

These Terms of Use ("Terms") govern your use of the Carekeepershub.com.au website ("Site") and its services ("Services").

Please read these Terms carefully before using the Site or Services.

1. Who can use Carekeepershub.com.au

  • You must be 18 years of age or older and have the legal capacity to enter into binding contracts.

  • You must reside in a postcode region where Carekeepershub.com.au offers services.

  • If you are a Care Seeker (someone looking for care services):

    • You must be a citizen or legal resident of Australia or hold a valid Australian visa.

    • You are responsible for ensuring your insurance covers any Carers working in your home and verifying their independent insurance (if any).

  • If you are a Carer (someone providing care services):

    • You must be a citizen or legal resident of Australia or hold a valid Australian visa that entitles you to work in Australia.

    • You must have the experience, training, qualifications, and authorizations required by law for the positions you apply for.

2. Our Services

  • We connect Care Seekers with Care Providers registered in our database.

  • We provide guidance and information to help Care Seekers and Carers make informed decisions.

  • We are not an employer, employment agency, or recruitment agency for any Carer or Care Seeker.

3. Your Responsibilities

  • You are responsible for interviewing, checking references, verifying information provided by, and selecting an appropriate Carer.

  • You agree to comply with all applicable employment, non-discrimination and other laws in connection with any employment relationship you establish.

4. Limitations of Our Services

  • We do not verify background checks on Carers or Care Seekers (except as described in these Terms and the Privacy Policy).

  • We are not a party to any agreement between a Carer and a Care Seeker.

  • We do not recommend or endorse either Carers or Care Seekers.

  • We are not liable for the quality, timing, or legality of services delivered by Carers or the actions of Carers or Care Seekers.

5. User Conduct and Content

  • You are responsible for the accuracy, completeness, and timeliness of the information you provide.

  • You grant Carekeepershub.com.au a license to use the information and content you submit.

  • You must not post any false, misleading, or defamatory content.

  • You must comply with all applicable laws and regulations.

6. Verification Checks

  • You authorize Carekeepershub.com.au to perform verification checks on you, which may include criminal background checks.

  • The results of verification checks may impact your ability to use our services.

  • We are not responsible for the accuracy of information obtained from third-party verification services.

7. Termination

  • You may cancel your link with Care Keepers Hub at any time.

  • We may terminate your access to the Site or Services if you violate these Terms.

8. Privacy

  • We will only use your information in accordance with our Privacy Policy.

9. Links to External Sites

  • We are not responsible for the content of external websites linked to from our Site.

10. Dispute Resolution

  • Any dispute arising out of these Terms will be governed by the laws of New South Wales, Australia.

11. Disclaimer

  • The information on the Site is provided "as is" and we make no warranties about its accuracy or completeness.

  • You use the Site and Services at your own risk and we are not liable for any damages arising from your use.

  • You agree to indemnify us for any claims arising from your use of the Site or Services.

12. Contact Us

Last Updated: 15th May, 2024

These Terms of Use ("Terms") govern your use of the Carekeepershub.com.au website ("Site") and its services ("Services").

Please read these Terms carefully before using the Site or Services.

1. Who can use Carekeepershub.com.au

  • You must be 18 years of age or older and have the legal capacity to enter into binding contracts.

  • You must reside in a postcode region where Carekeepershub.com.au offers services.

  • If you are a Care Seeker (someone looking for care services):

    • You must be a citizen or legal resident of Australia or hold a valid Australian visa.

    • You are responsible for ensuring your insurance covers any Carers working in your home and verifying their independent insurance (if any).

  • If you are a Carer (someone providing care services):

    • You must be a citizen or legal resident of Australia or hold a valid Australian visa that entitles you to work in Australia.

    • You must have the experience, training, qualifications, and authorizations required by law for the positions you apply for.

2. Our Services

  • We connect Care Seekers with Care Providers registered in our database.

  • We provide guidance and information to help Care Seekers and Carers make informed decisions.

  • We are not an employer, employment agency, or recruitment agency for any Carer or Care Seeker.

3. Your Responsibilities

  • You are responsible for interviewing, checking references, verifying information provided by, and selecting an appropriate Carer.

  • You agree to comply with all applicable employment, non-discrimination and other laws in connection with any employment relationship you establish.

4. Limitations of Our Services

  • We do not verify background checks on Carers or Care Seekers (except as described in these Terms and the Privacy Policy).

  • We are not a party to any agreement between a Carer and a Care Seeker.

  • We do not recommend or endorse either Carers or Care Seekers.

  • We are not liable for the quality, timing, or legality of services delivered by Carers or the actions of Carers or Care Seekers.

5. User Conduct and Content

  • You are responsible for the accuracy, completeness, and timeliness of the information you provide.

  • You grant Carekeepershub.com.au a license to use the information and content you submit.

  • You must not post any false, misleading, or defamatory content.

  • You must comply with all applicable laws and regulations.

6. Verification Checks

  • You authorize Carekeepershub.com.au to perform verification checks on you, which may include criminal background checks.

  • The results of verification checks may impact your ability to use our services.

  • We are not responsible for the accuracy of information obtained from third-party verification services.

7. Termination

  • You may cancel your link with Care Keepers Hub at any time.

  • We may terminate your access to the Site or Services if you violate these Terms.

8. Privacy

  • We will only use your information in accordance with our Privacy Policy.

9. Links to External Sites

  • We are not responsible for the content of external websites linked to from our Site.

10. Dispute Resolution

  • Any dispute arising out of these Terms will be governed by the laws of New South Wales, Australia.

11. Disclaimer

  • The information on the Site is provided "as is" and we make no warranties about its accuracy or completeness.

  • You use the Site and Services at your own risk and we are not liable for any damages arising from your use.

  • You agree to indemnify us for any claims arising from your use of the Site or Services.

12. Contact Us

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